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Investigation

 

2008

 

Pretexting and Investigations: Information Gathering Do's and Don'ts

 

JANUARY 2008: Pretexting is defined by the Federal Trade Commission as the practice of obtaining personal information under false pretenses, and also is defined in broader terms as using impersonation to trick someone into revealing personal information. Pretexting has been a particularly hot topic in some recent, high-profile corporate investigations and indictments. In a Webcast presentation held November 28, 2006, Deloitte Financial Advisory Services LLP and law firm Kramer, Levin, Naftalis & Frankel LLP provided the experienced perspective of four distinguished forensic and legal professionals regarding crucial “do’s and don’ts” of pretexting and investigations. Attached is a white paper developed from this Webcast. (Read more...)

 

2007

 

Dos and don’ts of internal investigations

 

DECEMBER 2007: When allegations arise, particularly those that allege illegal acts, the allegations must be promptly and thoroughly investigated. This article addresses some of the do’s and don’ts in conducting these internal investigations. (Read more...)

 

 

A Practising Manager’s Primer on Handling Fraud Investigations

 

Frauds are not normal business. They shock you. They shock you because often they are perpetrated by someone you know. Someone you even meet socially probably. Someone you thought shared the same values. Somebody who was one of us.

 

However at times, the shock of fraud committed by someone trusted paralyses many organisations to indecision. It is at these times when an external consultant is most helpful in my view. If organisations can take away the debate around whether to use external resources or not by having a fraud response plan which mandates consulting with an experienced fraud investigator, it helps immensely. (Read more...)

 

A Phased Engagement Approach to Forensic Accounting

 

JUNE 2007 - There are several approaches to a forensic investigation. A phased engagement approach manages the investigation efficiently because it controls the engagement with decision points throughout the process. A phased engagement is a step-by-step methodology that manages time and fees, and yields conclusions based upon parameters defined by the client (often an attorney) and the forensic accountant. (Read more...)

 

Highlighting corporate fraud investigations

 

MAY 2007 - The unthinkable has happened. We have good employees. Our people are honest. They don’t steal from us. They’re like family. We trust them. So it goes when a company discovers a fraud from within.

Then what happens?

 

After the initial shock wears off, it’s time to start investigating the situation. The company must know who did it, how the fraud was committed, and what controls can be put in place to stop fraud from happening again. This is all accomplished with an effective fraud investigation. (Read more...)

 

Strategies for Forming an Effective Forensic Accounting Team

 

APRIL 2007 - Imagine this scenario: A CPA is leading a team of financial statement auditors assigned to the routine audit of a software manufacturer. As the team begins reviewing sales transactions, it becomes apparent that hundreds of seemingly inconsequential transactions present a noticeable pattern. Each small transaction would fall below the scope of audit testing, and each of these small transactions was at or near quarter- or year-end. The CPA also determines that many of these transactions were directly attributable to the activity of a certain salesperson. Further analysis of the terms of the sales revealed that many of these sales allowed for the immediate and unconditional return of the goods following quarter- or year-end.

 

All of these indicators are signs of a possible revenue-recognition scheme. CPAs have neither the training nor the hands-on experience to tackle such an assignment alone. The solution is to turn to a trained forensic accountant to investigate more fully. Forensic accounting assignments generally follow these steps: (Read more...)

 

Cross-Border Investigations - Effectively meeting the challenge

 

2007: As trade barriers fall and international commerce expands, and as the speed of conducting business and remitting funds increases, companies that conduct business across international boundaries are recognizing the corresponding increase in the risk of fraud and misconduct. However, it is clear from our research that some are more prepared than others. Those organizations have bolstered their cross-border investigations capabilities either through adding in-house resources or by forming alliances with a third party, particularly in the more specialized areas such as electronic data capture and review and data analysis. (Read more...)

 

International Investigations: Fighting Fraud Abroad

 

JANUARY 2007: The growing globalization of business is exposing U.S. companies to a greater risk of international fraud. According to authors Charles Kuyk and Brenda Buetow, international fraud investigations pose special challenges, which U.S. companies can mitigate with proper planning and anticipation. (Read more...)

 

2006

 

Complex Case Management

 

2006: My original title for this article was, "CaseMap, Nothing but the Same Old Thing," but after some reflection, I thought my point could be missed by those who might read nothing further as they are not interested in, "the same old thing." That would be unfortunate so, for the moment, let's just say that those of you "old school" Investigators, with experience handling very complex cases involving voluminous documents, and overwhelming information management issues, will appreciate CaseMap as a way to do what you have always done, but far more efficiently. (Read more...)

 

Investigating fraud needn’t be a game of chance

 

2006: When it comes to fraud where do you turn? Fraud is potentially a catastrophic risk for businesses and we need to change the way we manage that risk and how we react to instance of fraud. The complex and international nature of modern frauds requires a whole new skill set from the investigator. (Read more...)

 

Conducting Forensic Investigations

 

December 2006: The American Conference Institute’s Conducting Forensic Investigations program, sponsored by Deloitte Financial Advisory Services LLP (Deloitte FAS), provided attendees with guidance and strategies to help detect, respond to and prevent financial fraud. David Bloch, Deloitte FAS principal, served as co-chair, while Deloitte FAS Principals Brian Huchro and Anthony Reid, Deloitte FAS Partner Howard Scheck, and Stephen Wagner, the managing partner of Deloitte & Touche LLP’s U.S. Center for Corporate Governance, all presented at sessions throughout the conference. The two-day program featured a series of discussions focused on the current enforcement climate and providing practical advice on issues related to:

  • Planning for and conducting a forensic investigation

  • Responding to government subpoenas

  • Preserving data and producing requested documentation

  • Handling criminal prosecutions (Read more...)

Sources of information in fraud investigations

 

OCTOBER 2006: When you think of information in an internal fraud investigation, you most likely think of things like a company’s internal records. These include accounting documents, personnel files, payroll records, accounting system information, and internal memos. While these items are key parts of an internal investigation, they are not the only tools a fraud investigator may use.

 

Most people don’t think about all the other records available to assist in an investigation. There are many public and non-public records that can aid the investigator in determining who was involved, where the money went, and what the motive for the fraud may have been. These records are invaluable to the investigator, and often play a key role in determining the details of a fraud. (Read more...)

 

Notes for the occasional major case manager

 

January 2006: Day-to-day administrative responsibilities consume the time of most law enforcement managers, causing them to lose touch with the tactical and strategic aspects of criminal investigations. Many do not directly respond to crime scenes and seldom manage investigations. Further, they may find that previous supervisory training rarely addressed such situations. This holds especially true in the thousands of agencies that only occasionally encounter major crimes.

 

To this end, a brief re-acquaintance with basic investigative concepts will help managers react to these incidents with increased confidence by knowing what to do initially, as well as through familiarity with case management practices that enhance opportunities for investigative success. To coordinate investigations, managers can use these fundamental approaches seldom addressed in formal training and often forgotten or overlooked in actual operations. Measures include initial-response organizational tasks and investigative principles that can contribute to a successful outcome. (Read more...)

 

2005

 

Behind the shadow: the inherent unpleasantness of forensic engagements needn't obscure the investigative process. With adequate preparation and knowledge, auditors can approach forensic accounting with confidence, not dread

 

OCTOBER 2005: A FORENSIC INVESTIGATION IS NEVER pleasant for anyone involved--and it's not designed to be. As opposed to ordinary reviews, forensic engagements are a thorough examination of pertinent documents initiated to prove or disprove that a crime has been--or is being--committed by a colleague or co-worker. It's the kind of procedure that launched the high-profile securities fraud cases against executives at WorldCom and Enron, among other prominent examples. The result can be bruised egos, shattered professional relationships, and in extreme cases, prison time for senior executives. Even if everyone at the company is eventually cleared of fraud allegations, fingers will have been pointed and ruptures in many interpersonal relationships will have occurred that may never be mended. (Read more...)

 

When You Suspect Fraud

 

JUNE 2005: The new general manager of a small manufacturing company knew something was amiss. Each time he asked the chief financial officer for critical cost information he got the runaround. “We don’t have a cost accounting system that can produce that information,” the CFO would say. Or, “I’m sure we have those data somewhere. Let me get back to you.” But he never did. (Read more...)

 

2004

 

Managing Search and Seizures (Canada)

 

2004: Your client has contacted you with “proof” that her business has been defrauded by one of her employees. You have been engaged to initiate a civil action against the employee. There is good evidence that key information related to the fraud is located at the employee’s residence. You have spent the day preparing an application for an Anton Piller Order, and you have a team of forensic investigators ready to assist with the search and seizure. It is now 5 PM, you have the signed Anton Piller Order in your hand and you must now execute the Order. (Read more...)

 

2003

 

Fact-Finder. A 20-step guide to conducting an inquiry in your organisation

 

NOVEMBER 2003: This guide will help you to carry out a fact-finding inquiry on behalf of your organisation. It provides an overview of the fact-finding process and covers the generic matters that you need to know about during an inquiry. It does not cover all of the specialist skills and expertise that go into making a good inquiry.

 

The guide tries to follow the basic course of an inquiry from start to finish. Twenty steps provide an easy to follow snap-shot of important issues to consider when doing a fact-finding inquiry, from Step 1 – Maintaining Confidentiality to Step 20 – Writing a Report. (Read more...)

 

How to conduct a Fraud Investigation

 

OCTOBER 2003: On a daily basis, our society is bombarded with newspaper and television stories headlining alleged or suspected fraudulent corporate activity. More and more, the responsibility for dealing with these allegations of fraud is falling upon the shoulders of HR managers, adding to the already increasing scope, complexity, and challenge of the HR role. How should a HR manager identify fraud, and what are the skills needed to answer this question and investigate the allegation of fraud? What options are available to HR managers when confronted with suspected internal fraud? (Read more...)

 

 

Sherlock Holmes, CPA, Part 1

 

AUGUST 2003: If Sherlock Holmes—the world’s most famous fictional detective—were solving today’s biggest corporate crimes, he probably would be a CPA, too. That’s because it takes both accounting knowledge and the unique skills of a detective to resolve allegations of fraud. This article addresses how investigating fraud differs from the field of auditing. (Read more...)

 

Investigating potential fraud - practical steps

 

2003: Tough as it might be, an effective and well planned fraud investigation which is driven through with the full support of senior management will result in a cleaner and more effective company which has learnt from its mistakes. (Read more...)

 

2002

 

Ripping apart the evidence: corporate travelers pump up gas receipts, and a routine compliance audit yields unexpected results

 

DECEMBER 2002: DURING A REVIEW OF VEHICLE expense reports, the auditor noticed several suspicious-looking gasoline receipts submitted by one particular employee. Some of the receipts were carbon copies rather than originals, and many did not include a purchase date, as the top portion of these receipts had been torn off. Furthermore, an analysis of this individual's gas use showed that his vehicle's fuel efficiency was 10 miles per gallon less than any other vehicle in the fleet.

 

Despite these findings, the auditor had no evidence of actual fraud other than the questionable support documents. She brought the documents to the attention of her manager, seeking assistance with her investigation. (Read more...)

 

 

Claims involving fraud: contracting officer limitations during procurement fraud investigations.

 

SEPTEMBER 2002: A natural tension exists between the procurement fraud and contracting communities. Fraud investigators and litigation attorneys want sufficient time to investigate allegations of fraud and are concerned that contracting officers will neglect to bring suspected fraud to their attention. (Read more...)

 

A rational reaction plan

 

WHEN YOUR FIRM IS HIT BY FRAUD, DON'T MAKE ANY RASH DECISIONS. YOU MAY BE ANGRY, BUT  TAKE A MOMENT AND FOLLOW A FEW SMALL STEPS

 

SEPTEMBER 2002: It's a nightmare no executive ever hopes to experience: it appears a serious fraud has been committed against your organization, and as a senior member of the corporation, you have an especially important role in shaping the steps required to address the problem. The first issue you may have to contend with is your reaction. Typical responses include denial and anger. While understandable, emotions can trigger heat-of-the-moment decisions that rarely benefit a comprehensive reaction to the suspected wrongdoing. In fact, they often do the opposite. (Read more...)

 

Avoiding Tainted Testimony

 

MAY 2002: Business and government professionals frequently do not comprehend how their words and actions affect their ability to deliver credible witness testimony. Failings, real and perceived, can become exaggerated when they come to light during examinations from the witness stand. Law enforcement officers and expert witnesses have additional burdens if they have legal or administrative actions impacting their credibility. Regardless of the witness' qualifications, tainted testimony carries little, if any, weight in judicial proceedings.

 

The goals and objectives in preparing for testimony include, but are not limited to, sufficient documentation to recall and reconstruct investigative steps, documentation of interviews, avoiding analyses that exceed levels of expertise and preserving the integrity of evidence and work products. (Read more...)

 

 

2001

 

Signs of fraud: Discovery

 

SEPTEMBER 2001: What is the first thing you should do when a fraud is discovered? The most important thing may be what you don't do first. Do not shout out that a fraud may have been committed. Keep the discovery or suspicion as quiet as possible. While the identity of a perpetrator and the full extent of a fraud remain unknown, it is best to keep an investigation small and quiet. The more people that know an investigation is under way, the more likely that the perpetrators will find out and cover their tracks. (Read more...)

 

2000

 

Conduct an Internal Fraud Investigation - part 1

 

FEBRUARY 2000: Internal fraud investigations arise when fraud is suspected within an organization. Investigators conduct procedures that far exceed the scope of a customary audit. In fact, they are responsible for developing evidence to support a case that has the potential to be successfully prosecuted. (Read more...)

 

Conduct an Internal Fraud Investigation - part 2

 

FEBRUARY 2000: When employees commit fraud it is usually in the form of asset misappropriation, which also is known as employee theft or defalcation. Asset misappropriation can lead to a material misstatement in the financial statements when left unchecked. Asset misappropriation includes both the theft of a company's assets (e.g., cash or inventory) and the misuse of a company's assets (e.g., using a company car for a personal trip). Part two of this series identifies the various asset misappropriation schemes that may be part of a fraud investigation. (Read more...)

 

Conduct an Internal Fraud Investigation - part 3

 

FEBRUARY 2000: In this section of our four-part series, we will cover methods of making illegal payments (Read more...)

 

Conduct an Internal Fraud Investigation - part 4

 

FEBRUARY 2000: Now it is time to conduct the investigation. A fraud investigation involves procedures above and beyond those normally conducted during an audit. Various means exist for investigating an allegation of fraud, which primarily consists of obtaining information to prove or disprove an allegation. Fraud investigators must be cautious not to impose on the rights of individuals who are suspected of fraud. Legal issues concerning the right to information versus privacy are described. As with an audit, the investigator should choose the procedures that provide maximum evidence for the minimum cost and risk. (Read more...)