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When is a gift
a kickback?
It’s not unusual for companies
to send clients small tokens of appreciation after closing
important business deals, or to invite them to the
occasional lunch. As long as these gestures don’t come with
strings attached, they’re generally considered gifts. If, on
the other hand, they’re meant to induce or reward favours or
special treatment, even nominal gifts become kickbacks — and
may be illegal.
A question
of intent
The difference between gifts
and kickbacks may seem difficult to discern. It all comes
down to intent. If someone expects something in return for a
gift, the gift is a kickback or bribe. Kickbacks might be
offered in exchange for steering business to a particular
company. A banker who takes a fee for recommending a
particular mortgage broker is getting a kickback, for
example. Big-box retailers that accept incentives from
vendors in return for valuable shelf space also might be
guilty of taking kickbacks. At the very least, these kinds of
actions compromise business ethics and improperly influence
decisions.
Are gifts
acceptable?
Gifts with no strings may not
be illegal, but many companies frown on or even prohibit them
because they might appear compromising or create a sense of
obligation to the gift giver. You might, however, make
exceptions for gifts of nominal value — say those worth less
than $100. If you want to avoid any potential conflicts,
however, don’t give or receive any remuneration. A
zero-tolerance policy will show you’re committed to the
highest level of legal and ethical standards in the interests
of honesty, fair dealing and open competition.
Consider the
motives
Sealing a business deal with a
handshake is one thing. Making the deal conditional upon
remuneration is unethical — if not illegal. The best gift
policy is not to accept or offer anything of value that can
compromise business dealings and lead to sticky situations.
(Reprinted with permission
McGovern & Greene)
Inventory
Theft
Investigative Secrets for
Accountants
When a company suspects that a
current or former employee has stolen inventory, it can sometimes
be difficult to determine whether the suspicions are valid, and if
they are, to document and prove the theft.
Reasons:
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Companies often give too many
employees access to inventory…and/or neglect to remedy their
inadequate record keeping “systems.” The results can be an
invitation to commit fraud…or just unchecked vulnerability to
costly record-keeping errors.
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Some companies perform a complete
inventory only once a year, or use haphazard methods if they
count more often. Again the result can be theft or record-keeping
blunders.
The bottom line: Management
usually has no clue how much inventory the company should have at a
given time. Or if inventory is missing, executives are hard pressed
to prove whether it was stolen…or whether their own neglect of
internal controls was to blame.
THEFT VERSUS ILLUSION
Before assuming that theft has
occurred, your accountant should always determine whether the
assets were really stolen, because they may have been on the
premises all along…shipped out to customers…or never delivered.
Example: Weak physical
controls can cause big mistakes in recording items taken from
storage. A company without a location assignment for each item, an
effective method of keeping tabs on overflow stock or even a well
run returns system might have caused inventory to be misplaced.
Other conditions that can give the appearance of inventory theft
are short vendor shipments nobody notices because of lax receiving
and inspection procedures…and unobserved vendor overcharges.
Even worse, some companies simply
fail to bill customers for shipments because the shipping and
billing functions don’t work in tandem.
IDENTIFYING THE PROBLEM
In cases where the missing inventory
is not located or accounted for, many companies ask their
accountants to start by checking their receiving and inspection
procedures before concluding that a theft has taken place.
Key: If sifting through
haphazard financial records doesn’t explain the inventory shortage,
your accountant will usually look for signs that fraud is
occurring.
Example: Companies with poor
purchasing, receiving and cash disbursement controls are at serious
risk of inventory theft. One person performing multiple duties can
both commit and conceal fraud. If he or she believes that existing
controls—or lack of them—led to theft, your accountant should begin
combing the records for clues. Anything that doesn’t follow
established inventory standards can raise a red flag.
Examples:
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Odd journal entries posted to
inventory.
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Unusually large declines in gross
margin.
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Sudden problems with out-of-stock
inventory.
-
Unusually large account adjustments
after staff performs a physical count.
Next step: Having found one or
more red flags of inventory theft, your accountant will most likely
try to establish sufficient evidence to prove that fraud is in fact
the explanation for the shrinkage.
SEARCHING FOR EVIDENCE
Inventory fraud often leaves a paper
trail, which enables forensic accountants to screen journal entries
for unusual patterns.
Example: An entry recording a
physical count adjustment made during a period when no count was
taken obviously is cause for suspicion. Your accountant
should probe further by tracing all unusual entries to supporting
documents (assuming they exist).
Important: Financial records
aren’t the only “paper” evidence. Vendor lists sometimes reveal
suspicious patterns, such as post office box addresses substituting
for street addresses…vendors with multiple addresses … and names
closely resembling those of known vendors.
Key: Even if he or she has
found no evidence of bogus vendors, your accountant should look at
all vendor invoices and purchase orders for anomalies.
Examples:
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Unusually large invoices or alleged
purchases with no record of delivery of goods.
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Discrepancies between the amounts
due per invoice, the purchase order and the amount actually paid.
Your accountant should also fully
analyze the cost, timing and purpose of routine purchases and flag
any that deviate from the norm.
WATCH WHAT’S GOING ON
Whether employees or an outside firm
counts inventory, an accountant, auditor or inventory expert should
carefully observe warehouse activity once employees realize a count
is imminent.
What to watch for: Fraudsters may
make frenzied attempts to shift inventory from another location to
substitute for missing items they know will be discovered.
Inventory at remote locations also can disappear, so your
accountant should confirm quantities with the storage facility or
go with someone from your company to personally inspect them. In
pinning down suspected theft, it’s best to do the count in person
rather than delegate the job to a possible fraudster.
(Reprinted with permission
McGovern & Greene)
Use a risk assessment
to fight fraud before it starts
If you discover an employee is
embezzling from your company, you’re likely to act quickly to learn
the extent of the fraud and how it occurred. But if you’re like
most business owners and executives, you may not be as quick to
search for weaknesses before a fraudster gets a chance to exploit
them.
Under the Sarbanes-Oxley Act (SOX),
publicly traded companies must conduct fraud risk assessments,
though SOX and federal regulators have offered little guidance on
how to do that. Privately held businesses are under no such legal
obligation, but it’s in their best interests to assess their fraud
vulnerability with the assistance of a forensic accountant. In
fact, a thorough risk assessment should be the core of every
company’s antifraud program.
Don’t skimp
But where in the company do you start
looking for vulnerabilities? Accounts payable? Purchasing?
Information technology? A comprehensive fraud risk assessment
should include all those areas, and more; you really can’t afford
to skimp. If you close a door in only one department, those bent on
fraud will find openings elsewhere.
Look at your internal controls in the
same way a dishonest employee would assess them — as opportunities
with relatively little risk of exposure. There are four major ways
employees might exploit holes in your system:
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Fraudulent financial reporting,
such as improper revenue recognition and overstatement of assets,
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Misappropriation of assets,
including embezzlement or theft,
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Improper expenditures, such as
bribes,
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and Fraudulently obtained revenue
and assets, including tax fraud.
Some schemes, such as payroll fraud
or kickbacks, may involve external people in addition to internal
ones. And bear in mind that fraud may be limited or widespread —
affecting everything from individual accounts to entitywide
processes. Your controls should address all levels, as well as all
types, of fraud.
Ask questions
Start assessing your risk by
interviewing key executives and managers. They’ll provide you with
a first glimpse of potential risk areas. Perhaps more important,
these conversations will help you judge whether company leaders are
setting the ethical “tone at the top” that’s integral to fraud
prevention.
Next, identify the number and names
of employees who handle or review accounting functions. How many,
for example, reconcile bank statements or are authorized to make
bank deposits? And are accounting employees required to take at
least one week of vacation each year? The fewer employees involved
in financial functions, and the less vacation time they take, the
greater your risk for fraud.
Spreading accounting and banking
duties across multiple employees — or shouldering some of the
review processes yourself — provides segregation and oversight that
are essential to deterring fraud.
Regularly review organizational
charts to ensure constant segregation of duties.
Other issues to consider include:
Key performance indicators.
Entitywide fraud can show up in the performance of sales goals or
inventory management. It’s important to take fraud risk into
account when establishing key performance indicators, as well as to
review them regularly with an eye to the unexpected.
Fraud-risk management budget.
Compliance training, internal controls monitoring and ongoing risk
reviews take time and money. The extent and cost of such activities
will vary among companies, but they should be included in your
business’s budget.
Strategy updates. Risks
change, and you need to change with them. Evaluate your risk
management practices regularly — annually, if possible — to
identify and address any new weaknesses.
Focus where it matters
When analyzing your findings,
remember that your company’s processes, procedures, programs and
policies make you unique. Your results aren’t likely to be the same
as those of other companies — even in the same industry. That
shouldn’t keep you from benchmarking against best practices, but
you should concentrate on your own areas of greatest risk. A
manufacturer that regularly purchases parts inventory may have more
risk of procurement fraud, for example, than a small publishing
firm that buys only office supplies.
The fewer
employees involved in financial functions, and the less vacation
time they take, the greater your risk for fraud.
Next, consider less-critical areas.
Typically, you should have one key control for each risk. If
payment authorization is a risk area, for example, you could
require multiple approvals for expenditures over a certain amount.
Alternatively, if the risk is great enough, you may decide to alter
a business process to remove the risk rather than attempting to
control it. If you determine that a manual checkwriting control is
inadequate, for example, you might choose to automate check
payments rather than add more controls to the manual system.
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Don’t let
fraud get a foot in the door
If your
human resources department doesn’t already, it should make
background checks a routine part of your company’s hiring
processes. People in heavy debt or involved in litigation, for
example, may be willing to do whatever it takes to get the
money they need. And job candidates with criminal records — or
even a history of traffic tickets — may be less likely to
follow your company’s ethical guidelines. They may also be
adept at breaking the rules without getting caught.
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Be sure to assess all the risks
associated with a process, too. For example, you’ve probably
surrounded your IT system with firewalls, intrusion detection
alarms, virus protection and other guards against outside invaders.
But are you guarding against intrusion from inside the fence? Keep
activity logs for company data servers, as well as itemized logs of
calls made from office phones and corporate cell phones. Require
employees to password-protect sensitive files, and monitor to make
sure that passwords are in place and that they aren’t being written
down or shared freely.
Finally, if you don’t have a fraud
hotline, consider establishing one. Time and again, research has
found that tips from employees are one of the most effective ways
to expose fraud. To be successful, though, hotlines must be
convenient and confidential. You may also want to establish a
hotline for customers and vendors, or give them access to the
employee tip hotline.
Cultural commitment
Regardless of what your fraud risk
assessment reveals, you need a strong antifraud policy — which you
can create with a forensic accountant’s assistance — and you must
communicate it regularly and emphatically. One of the best
deterrents to fraud is a company culture in which fraud is
absolutely not tolerated. If you and your senior management are
visibly committed to honesty, integrity, fairness and equity in all
your operations, your employees will follow suit.
(Reprinted with permission
McGovern & Greene) |